🇺🇸 Orders Are Shipped from the United States

Our company is based in the United States. All prices displayed
on our website are listed and charged in U.S. dollars (USD),
and all orders are shipped from the United States.

Customers ordering from Canada should keep in mind that their order is considered
an international shipment and may therefore be subject to Canadian
customs and import requirements.

📦 Ordering Multiple Units Provides Better Shipping Value

Because international shipping can be expensive, we generally do not recommend
ordering only one unit when shipping to Canada.

The shipping cost for one or two units is the same, while shipping
five units costs only slightly more. As a result, ordering multiple units can
significantly reduce the shipping cost per unit and provide
considerably better overall value.

🍁 Important Terms for Shipping to Canada

For orders shipped to Canada, our fulfillment responsibility is considered complete
once the package leaves the territory of the United States.

From that point forward, responsibility for the shipment, customs clearance,
import eligibility, and any associated risks passes to the buyer.

By ordering a product for delivery to Canada, the customer is responsible for
determining whether the product can legally be imported and received at the
destination under applicable Canadian requirements.

🛃 Canadian Customs, CBSA & Health Canada

Most of our orders are delivered to Canada successfully. However, international
shipments are subject to inspection and decisions by Canadian authorities.

In isolated cases, shipments may be delayed, held, refused entry,
returned, seized, or otherwise restricted by the
Canada Border Services Agency (CBSA),
Health Canada, or another competent Canadian authority.

DHL and other international carriers are required to comply with the decisions
and instructions of Canadian authorities. Neither the carrier nor the seller
can override a decision made by CBSA, Health Canada, or another government authority.

🤝 We Will Help Whenever Possible

If an issue occurs after your shipment reaches Canadian customs, our Customer
Service Team will gladly provide any available documentation, shipment
information, guidance, and reasonable assistance that may help you
communicate with the carrier or customs authorities.

Please understand, however, that once a shipment has left the United States,
we cannot control the decisions of foreign customs or regulatory authorities.

⚠️ Responsibility for Customs-Related Losses

Once the shipment has left the United States, we cannot accept financial
responsibility or provide reimbursement for losses resulting from actions
taken by Canadian authorities, including:

• Customs processing delays or extended holds;
• Refusal of entry into Canada;
• Seizure or confiscation;
• Return of the shipment;
• Destruction or disposal of the shipment;
• Other restrictions or actions imposed by Canadian authorities.

These conditions apply to circumstances outside our control after the shipment
has departed the United States.

✓ Acceptance of International Shipping Terms

Questions Before Ordering?

If you have any questions about shipping to Canada,
international delivery, or your order before making a purchase, please feel
free to contact our Customer Service Team.

We would much rather answer your questions before an order is placed so that
you can make an informed purchasing decision.

Thank you for your understanding and for choosing us.

Kind regards,
Customer Service Team