Return and Refund Policy
You may return most new, unopened items within 5 days of delivery (based on tracking status) for a full refund. If the return is due to our error (you received an incorrect or defective item), we will also pay the return shipping costs.
Return Conditions
- The item must be in new condition, in its original, undamaged packaging, with the protective seal intact.
- All returned items are subject to inspection before approval.
- If the return is for any other reason, the return shipping costs are paid by the customer.
- Refunds are issued to the same payment card used for purchase.
- You can expect your refund within 4 weeks after handing the return to the shipper. In many cases, it will be processed faster.
To return an item, please contact us at info@evcom.llc or call +1 (516) 973-00-86. We will notify you via email once your refund has been processed.
Shipping Policy
We ship orders to all 50 U.S. states and Puerto Rico. Some products may have shipping restrictions according to local regulations.
Processing and Delivery
- Orders are processed within 3 business days after payment.
- Warehouse address: 8901 BOGGY CREEK RD, STE 500, ORLANDO, FL 32824, USA.
- Delivery times vary by region. Shipments to distant states and Puerto Rico may take up to 7 or more days.
- Free USPS shipping is provided for all orders.
Terms and Conditions
By using this website, you agree to the following terms:
- Company Information:
EV COMMERCE LLC
Registered Address: 7901 4TH ST N, STE 300, ST. PETERSBURG, FL 33702, USA
Business Address: 8901 BOGGY CREEK RD, STE 500, ORLANDO, FL 32824, USA - License: You may temporarily download one copy of the website materials for personal, non-commercial use. You are not allowed to:
- Modify or copy the materials;
- Use the materials for commercial purposes;
- Decompile or reverse engineer any software;
- Remove copyright notices;
- Transfer the materials to others or mirror them on other servers.
- Disclaimer: Materials are provided “as is” without warranties.
- Limitation of Liability: EV COMMERCE LLC is not liable for any damages arising from the use of this website.
- Updates: We may update materials without notice.
- Links: We are not responsible for the content of external websites.
- Modification of Terms: Terms may change at any time without notice.
- Governing Law: State of Florida, USA.
Privacy Policy
Your privacy is important to us. We do not collect personal data (name, email, address, phone) except information you voluntarily provide when contacting us.
Our website operates on the WordPress platform, which may use technical cookies required for the website’s functionality. We do not use tracking, marketing emails, or SMS notifications.
If we begin collecting data in the future, this policy will be updated and you will be notified.